end-to-end solar energy stability for business

Site Privacy Policy

Last updated 01 May 2023

1. Purpose of this Policy

Thank you for choosing Grange Solar. We deeply respect your privacy and appreciate your trust in us with your personal information.

This Site Privacy Policy not only describes how and why we might collect, store, use, and/or share (“process”) your personal information when you visit this website (“Site”) but also highlights your rights under the EU General Data Protection Regulation (GDPR). We believe in empowering you with knowledge of how your data is processed and your rights in relation to it.

2. Who is the Data Controller For Website processing?

Grange Solar, as the data controller, is responsible for the purpose and method of processing your data when you visit or use our website.

3. How to contact us?

If you have any questions about this Privacy Policy or want to exercise the rights set out in it, please use the contact page.

5. What personal information do we collect? Personal information you disclose to us

We collect personal information that you voluntarily provide us when you express an interest in obtaining information about us, our products and/or services by submitting an email enquiry via the Site.

The personal information that we collect depends on the context of your interactions with us. The personal information we collect may include the following:

-Email addresses
-Mailing addresses
-Job titles
-Phone number
-Other information relevant to your enquiry or our Services.

Information automatically collected

We may automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

The information is primarily needed to maintain the security and operation of our Site or Services and for our internal analytics and reporting purposes.

6. How do we use your personal information?

We only process your personal information when we believe it is necessary. We have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

We may use your information for the following purposes:

  • What is our legal basis?

    It is in our legitimate interest or a third party’s legitimate interest to use your personal information to ensure that we provide the very best client service we can to you or others and to perform any Services that we have contracted to provide you with.

  • Client Services

Our Site allows you to request information by submitting an email enquiry. Contact information may be requested in each case, together with details of other personal information relevant to your Service enquiry. This information enables us to respond to your requests.

  • Marketing communications

We use the information we observe about you from your interactions with our Site, our email communications to you and/or services to send you marketing communications.

  • What is our legal basis?
    It is in our legitimate interest to use your personal information for marketing purposes.
    We will only send you marketing communications where you have consented to receive such marketing communications or where we have a lawful right to do so.

Business administration and legal compliance

  • We may use your personal information for the following business administration and legal compliance purposes:
  • to comply with our legal obligations (including any Anti-Money Laundering or Anti-Bribery, conflicts or similar obligations)
  • to enforce our legal rights or to protect the rights of third parties, and in connection with a business transaction such as a merger, restructuring, or sale.

What is our legal basis?
Where we use your personal information in connection with a business transition to enforce our legal rights or to protect the rights of third parties, it is in our or a third party’s legitimate interest to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us.

  • Client insight and analysis
    We analyse your contact details and other personal information that we observe about you from your interactions with our Site.

Where you have given your consent (where lawfully required), we use cookies, log files and other technologies to collect personal information from the computer hardware and software you use to access the Site or from your mobile. This includes the following:

– an IP address to monitor Site traffic and volume;

– a session ID to track usage statistics on our Site;

Using this information, we can measure the effectiveness of our content and how visitors use our Site and our Services. This allows us to learn which pages of our Site are most attractive to our visitors and how our Services are being used so we can improve them.

What is our legal basis?
Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information in such a way as to ensure that we provide the very best products and services to you and our other clients.

7. Who do we share your personal information with?
Personal data (such as your name, address, or contact information) that you voluntarily disclose to us, for example, in connection with a request for additional information, will be stored by us and only processed for the purpose for which you have provided us with the data.

We may also share personal information with the following categories of third parties as necessary:

  • Third parties to whom we outsource certain services such as, without limitation, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, and document and information storage providers.
  • Regulators/tax authorities/government bodies.
  • Third-party service providers to assist us with client insight analytics, such as Google


    We may also need to share your personal information in the following situations :

    Business Transfers. We may share or transfer your data in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

8. Third-party contractors and other data controllers?

As mentioned above, we may appoint sub-contractor data processors as required to deliver the Services or to process your enquiry, such as, without limitation, document processing and translation services, confidential waste disposal, IT systems or software providers, IT Support service providers, document and information storage providers, who will process personal information on our behalf and at our direction. We conduct an appropriate level of due diligence and put in place contractual documentation in relation to any sub-contractor to ensure that they process personal information appropriately and according to our legal and regulatory obligations.

What is our legal basis?
We must perform our obligations in accordance with any contract that we may have with you. It is also in our legitimate interest or a third party’s legitimate interest to use personal information in such a way as to ensure that we provide the Services in the best way that we can.

9. Where do we transfer your information to?

We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party data providers. These clauses require all recipients to protect all personal information that the process originates from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners, and further details can be provided upon request.

10. How long do we keep your personal information for?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

11. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

12. Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependents’ use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us.

13. What are your privacy rights?

In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have certain rights under applicable data laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv), if applicable, to data portability. In certain circumstances, you also have the right to object to the processing of your personal information. You can make such a request by contacting us.

We will consider and act upon any request in accordance with applicable data laws.

If you are located within the UK, Switzerland, or EEA and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied, depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. However, if you prefer, you can set your browser to remove or reject cookies. If you choose to remove or eject cookies, this could affect certain features or services of our Services.

14. Do we make updates to this Privacy Policy?

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. We will provide notice of material changes to this Privacy Policy through our Site at least 30 days before the change taking effect by posting a notice on our home page. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.